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Some simple assembly is required on most furniture.What products do you carry online, compared to what you carry in your retail stores or in your catalogs?We attempt to sell the majority of our catalog and retail store products on our web site. If you find an item that you would like to purchase that is not sold on our web site, please call our Customer Service department to make your purchase. Call toll free Why should I register as a on-line shopper?Registering as a on-line shopper gives you the benefit of already having your personal information on our web site when you begin shopping. Since your information has already been submitted, you are able to checkout without re-entering shades your shipping information each time that you purchase from the site. Plus we are able to track your purchases, so you can review your order history at any time. To register, go to the shopper registration section under Customer Service.

What do you recommend for Furniture care of your products?is especially proud of our wood and metal finishes which have been designed for easy care and low maintenance. No wax or polish is necessary to enhance the beauty. Use a soft damp cloth to maintain the finish, remove spots or soiling. What is your furniture made of?Wood furnishings are exclusively reproduced for using a meticulously supervised manufacturing process of the highest standards. Our manufacturing uses solid hardwood when needed for supporting parts that includes legs and frames. In the tradition of fine furniture, tabletops and large surfaces are veneered with top grade hardwood over a quality woodcore to prevent warping. Because all of our products are hand crafted, dimensions may vary slightly.

Where are your outlets located?We shades have a number of outlets located across the U.S. The best way to find the outlet nearest you is to search by state under Store Locations. Freight Charges Some items that are bulky or heavy increase our shipping costs to you. When required, we show these higher costs in ( ) immediately following the text information about the product. These charges are in place of the chart above - not added to it. Be sure to see the detailed information page for the item you are interested in to get complete product and shipping information. shades We require a daytime phone number for all freight merchandise in the event that our delivery company needs to contact you regarding the delivery arrangements.In-Home DeliveryDue to size and weight restrictions, our In-Home Delivery Service delivers some of our larger furniture items and upholstered items. When you are on a page giving us information, such as shades catalog request page or a checkout page, your e-mail address and credit card information are always kept secure and confidential.

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